quarter_to_five: (Default)
[personal profile] quarter_to_five
ONE HOUR....and counting on Skype with Amazon Kindle customer support (since like 6 AM, their time, for which I can only demonstrate mindboggled admiration) trying to ship a new kindle to Israel. They're trying to transfer me to the UK now, because it doesn't work from the US fdor some reason, though it worked fine from Kentucky last time.

Amazon's internal customer support appears to me to be structured in some truly Gormenghastian ways now, but they're always extremely nice and helpful and they always ship me new Kindles, so who am I to complain.  This, by the way, is to be Kindle #5 (well, 6 if we count the one that got lost in the Swedish tundra/postal system that one time,) all, somehow still on the same warranty. I guess the trick is...break 'em often? 

Date: 2012-12-14 01:57 pm (UTC)
allochthonous: (Default)
From: [personal profile] allochthonous
A fellow kindle serial killer! I am also on number 6 (on one particular occasion I went through three in four weeks), although since it is now well out of warranty I treat this one with kid gloves. I do wish they'd make the screens marginally less breakable, alhoughmaybe that's not possible with current e-ink technology (and I do love the display).

Date: 2012-12-14 03:05 pm (UTC)
franzi1981: (Default)
From: [personal profile] franzi1981
Gormenghastian ways! Love it *G*

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